FlyerTalk Forums - View Single Post - World's Smallest Wireless Router for Hotel Rooms
Old Mar 5, 2014 | 6:39 pm
  #359  
arjunrc
 
Join Date: Aug 2011
Location: Maryland
Posts: 464
Originally Posted by slowmail
I sent a support request via their webpage, and received a reply the next day. I had 2 options; to return it for RMA, or to try to recover it via TFTP over the phone.

I opted for the latter, and called them via a 1800 number provided; and my unit was back up and running within 15 minutes. ^
Awesome. I love their support. I was shocked when they made a special build after I told them their wisp mode requires reboots each time you latch on to different ssids. Since then they've promptly responded to pretty much every query I've had.
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