Originally Posted by
slowmail
I tried upgrading my router to 1.18, and it appears to have been bricked. Upgrade was done via Ethernet cable connected to LAN port.
Originally Posted by
arjunrc
Ouch. Sorry to hear that. I'd recommend you send an email to
[email protected] --> the lady there, Judy Chang, is very responsive.
I sent a support request via
their webpage, and received a reply the next day. I had 2 options; to return it for RMA, or to try to recover it via TFTP over the phone.
I opted for the latter, and called them via a 1800 number provided; and my unit was back up and running within 15 minutes. ^