Originally Posted by
CO_Nonrev_elite
Did anyone reply saying:
Don't feel valued
Feel that UA would screw me completely for $5 from a kettle rather than keep me happy
Feel massive distrust of current management
Operations terrible
Diabolically rude employees
Poor quality of product
Feel the company is going in wrong direction
Feel the company has no long term vision
Company huge overuse of small RJ etc
I got this (1K, 0 PQM to date) and filled it out. Bolded statements above were echoed in my comments, though not with the exact words used. I also commented on the declining value of MileagePlus.