Originally Posted by Transpacificflyer

I regret signing up. First, I couldn't complete the sign up online as my credit report was not accurate. ok, that's not TD's fault as the credit reports are often inaccurate and unreliable, particularly for people who do not carry debt. However, I have other credit cards and several bank accounts which were easily verifiable. According to the credit report, I apparently lived 1/2 a continent away for the past decade. Then I wasted 11/2 hours in a branch waiting and then doing the paper work to get the card, and of course having someone try and give me a sales pitch for TD services. I finally got the card and to activate it, I had to call in, but it wasn't going to be an automated event like at CIBC or Amex. Instead, I had to listen to a sales pitch to sell me insurance. If these clowns had looked at my bank accounts, they'd have known that I am quite capable of paying off a credit card balance. Want to set up an online access to the Visa card, which was very easy to do at CIBC or Amex? Nope. You have to sign up for a TD access card with a different id number and a different pin. Now that I have my first invoice, I have an even better surprise: The aeroplan number is not mine. I waited on hold 15 minutes over 2 attempts to talk to someone. Then I wasted another 15 minutes with the CSR. As soon as the year is up, I'm going elsewhere. If this is how the bank handles a simple process, then I shudder to think of what will happen when I have a problem.