Originally Posted by
SheepyAFC
On a ABZ-LHR-EWR flight. When should you ask for the POUG. I presume it is at ABZ since you are checked right through or should it be at LHR say at the lounge ?
A POUG is a Proactive
Online UpGrade. If offered, it will display in MMB or may be offered during OLCI.
You can ask for an AUP (Airport UPgrade) at both ABZ and LHR.