Originally Posted by
escapefromphl
...Delta miles should become easier to use and hence more valuable, and Delta can make more money from its frequent flyer program, I just don't see how it will fail.
As long as the program gets people to remain loyal with their spending and flying it will n
t fail. If people become fed up with DL and leave for other carriers it will. People have a habit though of complaining loudly and not changing their actions...