Originally Posted by KevinDTW

That's fine with me, but the flip side is if I have a reservation -- even at a prime time like 8:00 p.m. on a Saturday -- then that table had better be ready at 8:00 p.m. sharp. No directing me to the bar for 20 minutes or more. Any delay of more than a few minutes should mean a small discount on my check. They can't have it both ways -- if I am expected to show up on time or face a penalty, then they must deliver that table on time or also face a penalty.