Originally Posted by
Calchas
From my view, it seems that airlines see IT as a cost that must be absolutely minimized, not as an opportunity for efficiency investments.
Quite.
Originally Posted by worjackie14
When it's picked up that your boarding pass was not scanned at the gate an automatic no-show remark goes into Pegasus resulting in the remaining sectors of your flight being cancelled from your itinerary. You will receive no notification of this until you try to online check in.
And you would think, given how prompt BA is about notifying re small-ish things such as seat reservation or meal changes, they could at least notify on this fairly straightforwardly? At least then, if there is some error, it can be sorted out more quickly.