Moderator, All Nippon Airways and Japan
Join Date: Sep 2005
Location: TYO
Programs: NH SFC (*G), JL JGP (OWE), AS MVP, WOH E, IHG SE
Posts: 3,908
Code Share woes
Are you sure that the PNR itself isn't being recognized? JL may require you to input your first and middle names (if you have one and that's how you booked the ticket) together in the first name field, like "johndavid" or "johnd".