FlyerTalk Forums - View Single Post - Does Southwest Make A Schedule They Have No Intention of Honoring?
Old Mar 1, 2014, 10:10 pm
  #8  
NextTrip
 
Join Date: Aug 2012
Location: LAS
Posts: 1,525
Originally Posted by bruin18
I was specifically told it wasn't weather related. I think the rep let it slip that it was the number of hours the crew was working. She then backtracked and just said "operational."...
Correct me if I am wrong, but isn't a crew timing out "operational"? Do they owe you a detailed explanation, other than saying it was for operational reasons? Would some other explanation be more acceptable? The flight was still cancelled.
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