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Thread: Paying Citi cards with debit cards including prepaid debit cards
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Old Mar 1, 2014 | 10:49 am
  #152  
msnut1
 
Join Date: Nov 2013
Posts: 163
Originally Posted by vinhboy
Not having any luck getting them to allow debit payments.

Right now, at 12:30PM PST, it sounds like a Philippines call center for 1-800-950-5114.

For people who were successful, what time of the day did you call?
It is an issue with the offshore call centers. It appears they don't have access to the online page that accepts debit card payments. So they will inform you that debit payments are not available. Just ask to speak to a manager or try to speak to someone at a US call center.
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