Post what you feel is a failure based on the T+C (which upgrades Plats to the best available room, including standard suites, at check-in). Failures may include instances where the front desk is challenged on upgrade availability. Failures may also include instances where SNAs requests were not honoured. To post your failure, please use the format below:
Property: Westin Golf Resort & Spa Playa Conchal
Dates(s): 2/22 to 3/1/2014
Room booked: standard
Room received (if different than above): standard
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.) yes
BRG stay: (yes/no)
SNA(s) requested: (yes/no)
Comments:
SPG platinum status
A standard room was booked. A standard room was received. There was no upgrade for my platinum status.
I am exploring a way to keep track of upgrade failures on this OP. Stay tuned.
Last edited by arkyrab; Sep 18, 2014 at 5:31 pm
Reason: clarification