Originally Posted by
ciana
I have been told by more than one AE agent that what they can see is the same as I see on the website; however they often can suggest a routing that I hadn't thought of to get to my destination. It's news to me if, in fact, they can see different AC flights than the website shows.
Actually you might be right, I was just checking aeroplan online booking again, and there are now quite a few flights showing for the one that I wanted (yyz-ywg for March 22, but nothing was available about 8 hours after I booked over the phone, and I have been looking online the past 4 days. This really sucked, should have waited probably another hour or 2 before I decided to book over the phone or atleast looked back online when i made the phone call after the agent said there was a flight available-lesson learned.. Just lost 30 bucks because I was getting impatient. But thanks to all the comments here