FlyerTalk Forums - View Single Post - United's Hawaii Services/Flights are Unreliable
Old Feb 28, 2014 | 1:34 am
  #42  
Pat89339
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Originally Posted by Kacee
What are the chances I get my RPU back if I complain about the downgauge?
You are still in F, aren't you?

The HNL routes are getting hit with many change of gauge flights and delays for a while now. My last flight had a change of equipment which created a 50 seat oversell. This was compounded by a cancelled flight the night before due to pilots timing out...because of delays.

When I spoke to the agents in HNL to see if they had any insight into what's going on lately, they had no clue. Their only comment was that it is to the point where it is very embarrassing. They don't know what to tell people any longer.

I'm just expecting plenty of bumps as long as this continues and am planning accordingly, allowing extra time in my schedule and not scheduling meetings on day of arrival.
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