Code Share woes
I have a Business Class trip booked for next week on a MH ticket for travel CGK-KUL-NRT-SAN, with the last leg (NRT-SAN) operated by JL, but bearing a MH code share flight number.
Now MH claims they cannot book me a seat as they have no access to seat maps on a JL operated flight; JL naturally claims that MH owns / controls the record and they are unable to access it to make a seat reservation.
So I am stuck in between with no desire to find out the (bad) luck of the draw at the time of check-in in Narita!
What is the best way of resolving this? And in case anybody is tempted to suggest that I call JL and/or MH again, I have already done so many times with no joy.