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Thread: AAdvantage eShopping / Cartera Questions / Discussion / Vendors / Issues (archive)
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Old Feb 27, 2014, 2:01 pm
  #19  
FlyerMC
 
Join Date: Aug 2010
Location: Miami
Programs: AA LT Gold SPG Gold ($30K AMEX)
Posts: 112
A little persistence paid off. I received a follow-up awarding the 2000 miles:

Thank you for contacting AAdvantage eShopping SM. Thank you for your patience regarding this matter. Your case has been escalated to my attention.
I have added the 2000 bonus miles to your account. Those should post within the next 4 weeks.
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