FlyerTalk Forums - View Single Post - Chase Clawback of IHG Points

Feb 27, 2014 | 9:04 am

#2

scubaccr

Join Date: Sep 2012

Location: Amsterdam, Asia, UK

Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold

Posts: 5,072

Quote:

Originally Posted by superdrew

Maybe it's common knowledge, but it was a shock to me. I credited a $570 return to my IHG card by mistake. The purchase was originally made on an amex. I had no other card activity for the month, got a credit balance refund from Chase.

Just noticed that there was a points transaction on my ihg statement that said:

VISA SELECT BASE POINTS -570 Points

With all the other programs I have never experienced a point clawback, just that it offsets future purchases.

Surprised they could take points out of the account, I thought once they were deposited it would be out of chase's hands. Could they clawback sign up points in the same manner?

Whilst IHG can alter your points by subtracting, I am sure others can only credit IHG accounts. Surely the CC company have to ask IHG to debit an account?

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