FlyerTalk Forums - View Single Post - Air NZ points Expiry?
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Old Feb 27, 2014 | 12:50 am
  #9  
lokijuh
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20 Years on Site
 
Join Date: May 2003
Location: Singapore
Programs: QF LTG, SQ EGTP, Bonvoy LTG
Posts: 4,960
Originally Posted by Freeth
From NZ's website

Your Airpoints.Dollars™ will not expire while you retain Gold Elite or Gold status. Should you move below Gold status, you will have until your next anniversary of joining to use any Airpoints.Dollars that would have otherwise expired. If your next anniversary falls within two months of you moving below Gold status you will have two months to utilise these Airpoints.Dollars.

Sorry to bring up an old thread. A question about expiry - my partner has just dropped from Gold to Silver (on 14 Feb). Yet has airpoints expiring on 04 Mar (anniversary date), by what is quoted above the points should not expire until 14 April. We called and told no dice - 04 Mar is it, but could write and complain, which we did and no response at all.

So it seems if points expired before 14 Feb (say 04 Mar 2013) they can be used within 2 months, but as the points expire after 14 Feb, they have to be used by the expiry date. Is this correct?
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