FlyerTalk Forums - View Single Post - New Credit Card Details (Comenity Capital Bank)
Old Feb 26, 2014, 3:57 pm
  #204  
Eastbay1K
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Join Date: Jul 1999
Location: Over the Bay Bridge, CA
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Originally Posted by SoCalZman
Have you received a response yet? That is some fuzzy math. My points dont seem to add up exactly right either, but not to the extent that yours does. I made $3,052 in purchases, but only received 2,998 points. I wonder if this is due to them rounding down the points to the nearest dollar. This was so much easier with Barclay when they showed the points for each purchase.
Thank you for your recent inquiry to our Customer Care Department.
Comenity Capital Bank issues your account and responds to all credit
related inquiries.

Please be assured your reward points will be updated when your next
billing statement is issued. Your points will be included on your
statement, as well as your online account information.

We hope this information is helpful. For the security of your account
information, we ask if there are any follow up questions you have
related to this concern, that you submit them by logging into your
account and utilize the "Contact Us" link.
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