Originally Posted by babehwa

Hi,

I've read through the whole thread first, but didn't see any problem like mine. I tried to use "Set up another card" in my account. However, I keep getting "Sorry, but the information you entered does not match our records. Please try again. If the error persists, call Customer Service at 1-888-872-9105." I called customer service, but the rep only told me it has to do with the verification process, I should try yup register the second card later after art least 48 hours. What I don't understand is that the first card didn't have this issue, and it's killing me not being able to link the second card to the account.

Do I actually have to create another login for the second card? Or I should just wait for another day or two to try again? I'm wondering how people set up the second card? Thanks a lot in advance!