Originally Posted by
JimLtravels
For a PC member, that was a high mileage car.
I dunno; I've had several over 40k miles in the past year.
Originally Posted by
JimLtravels
Very frustrating as I am careful where I park, with both rental cars and my own. While taking pictures before and after each rental would be helpful. Given renting 40 cars a year, I don't beleive it is practical. Is there something else I should be doing to expunge this claim or other experience where people have successfully fought back on wrongful claims? Thanks for any advice.
I had one of these last year. Hertz never contacted me and just turned it over to their collections agency. I complained that as a PC member, they should have contacted me directly instead of hiring out some muscle to try to intimidate me. I got no response from Hertz until one guy in their adjusters offices said that it was their policy to turn over any "minor" claim directly to collections.
A cracked headlight ended up costing me about $950 (this was after my insurance paid up, too). They claimed somewhere around $500 in "loss of use" damages against me.
I never did get a single apology from Hertz for threatening to ding my credit over something which they first communicated via that threat letter.