FlyerTalk Forums - View Single Post - Dynamic Currency Conversion (DCC) [2014-2016]
Old Feb 25, 2014 | 11:55 am
  #136  
reclusive46
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Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
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Originally Posted by KvR
In Poland with an Euro chip-and-pin Maestro card I had a really bad experience in a hotel. On the customer display "AMOUNT PLN 100.00 ENTER PIN ****" was shown. After entering the PIN this was on the Polcard slip:

Exchange rate*: 0.24257
Fee/mark-up: 3.00%
Amount 24.26 EUR
* This currency conversion is provided
by eService S.A.

I have chosen not to use the MasterCard
conversion method and I will
have no recourse against MasterCard
concerning the currency
conversion or its disclosure


The official MasterCard/Maestro exchange rate for that day was 0.23594.

I disputed the transaction with my bank without success. I learned from the central payment processing center in Frankfurt, Germany that a chip-and-pin transaction cannot be voided.
I void chip and pin transactions all the time. That's simply not true. What generally can't be done is a refund in the DCC currency.
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