FlyerTalk Forums - View Single Post - Does UA send refund emails?
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Old Feb 24, 2014 | 8:48 am
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kenn0223
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Originally Posted by okamzikprosim
I downgraded fare classes through a flight change.
Was it a refundable ticket? If not, you will not get a refund but rather can use the remaining value for a future flight.

If it's a refundable ticket you can get the remaining value back to your orgional form of payment.
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