Originally Posted by
HelloKittysMum
I'm only a mere gold (and will drop to silver in August due to much less travel) and always wonder what I should have said when they greet me and ask if there's anything they can do to help. I kind of assume it's just a meaningless "have a nice day" thing. Am I missing out on anything by not asking (did get moved once to another Y seat because mine was broken but think that would have hapened anyway)?
Depends on what you want - most reasonable requests in my experience have been met: bottles of water, eyeshades, earplugs, extra blanket or pillow etc. Very rarely is anything proactively offered though!