Originally Posted by
Aviatrix
Correct, they don't. But that's fairly much the norm. Legacy carriers usually have their own staff at their main hubs, but I don't know of any LCCs that that do their own handling - and neither do I know of any airlines that have their own staff at STN. KLMuk used to, but that's a long time ago.
Thanks for the clarification. I'm still surprised they don't have any supervisory / management staff at the airport that could be called upon when major issues arise such as this.
Also I'm questioning why this Ryan Air plane appears to be the only plane Swissport wasn't capable of handling. They claim they have over 30 diverted planes, but why prioritize those diverted plane over a scheduled plane. I assume they are under contractual obligation to handle the scheduled plane unlike the diverted planes.