Originally Posted by
T8191
Not very impressed. I conversed by the telephonic instrument on 7 Feb with both BAEC and ( via the wonders of technology) Amex. They are "trying to trace this" and it should be resolved ... Oh, in a week?
I will see where we are by Wednesday ... I accept the possibility the flooding has washed my records off a hard drive somewhere.
This morning I finally received my 241

OK, two weeks since the phone call, and over 2 months since I qualified for it (8 Dec 13).
The even nicer part is that it's got an issue date of <drum roll> 22 Feb 14, so I've gained an extra 11 weeks' validity