FlyerTalk Forums - View Single Post - Early 2014 IRROPS, Travel Alert & Weather Waiver / Policy Archive Master Thread
Old Feb 21, 2014 | 1:18 pm
  #59  
arollins
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Originally Posted by MIAman3
I could not physically make it to the airport this morning in time for my 6 am flight. 15 of 16 taxis were stuck!!!! My car also stuck in the driveway which i tried when my scheduled taxi company could not get any drivers to my location (10-15 minutes drive from the airport).

As a result I called American and told them I couldn't make it but No advisory issued even though the weather channel issued a winter storm advisory for the area!!!! I had to pay almost 500 bucks extra to switch to a later connecting flight thru DFW (currently in Admirals club in DFW) when I finally got a taxi to show up after 7:30 a.m.

At what point does American issue an 'advisory'???

I tried everything possible to make it to the airport on time and yet I get penalized by American for not making the flight and letting them know.

Weather happens but I do not understand how the airline with a weather channel Winter storm advisory for the area doesn't as a courtesy issue an advisory.

How would anyone else feel? I don't think I'm wrong in being angry at this.
You do not mention your status, also, at what point did you called AA? After the flight, or before, if before, couldn't SDC apply? If after the flight, I suggest contact customer service to complain.
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