Originally Posted by
BigE
I have always assumed that "one day before arrival" means "one day before you could arrive at the hotel and check-in (4 PM)". But I don't see why they don't just state the exact time and save consumers a lot of confusion and frustration. How hard could that be?
I've always thought "one day before arrival" means 6:00 pm, since that's the most common time on my reservations. I also thought 3:00 pm is the most common check-in time. So I have to agree with you completely that the hotel should "just state the exact time and save consumers a lot of confusion and frustration!"