Join Date: Feb 2007
Location: U.S. (sometimes)
Programs: UA 1k 1MM, Hyatt Globalist, Marriott Titanium, Hilton Diamond, IHG Diamond, Accor Platinum
Posts: 1,433
I have always assumed that "one day before arrival" means "one day before you could arrive at the hotel and check-in (4 PM)". But I don't see why they don't just state the exact time and save consumers a lot of confusion and frustration. How hard could that be?