Old Feb 20, 14, 4:41 pm
Join Date: Aug 2011
Location: WAS
Programs: SPG LTG, DL Plat
Posts: 1,648
Originally Posted by BlissWorld View Post
For the Lurkers, if the hotel has not loaded award nights in 2015 but has standard rooms available for sale, are we able to make Platinum Concierge convert them into award nights?
I've had them do this before. They called it a "rack override." It seems like they book you at a rack rate and manually credit the points for payment.
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