I am just happy that after numerous calls my old itinerary has been changed to the latest/greatest.
old:
IAD-IST-BKK-PVG; ICN-JFK, LGA-IAD
intermediate:
IAD-GVA-ZRH-BKK; ICN-JFK, LGA-IAD
IAD-GVA-ZRH-BKK BKK-PVG; ICN-JFK, LGA-IAD
New:
IAD-BRU-BKK; ICN-JFK, LGA-IAD
Last night, the agent was really helpful and she went out of the way to try to accommodate my travel changes. Thanks!!!!