Originally Posted by
Showbizguru
So they're flying a budget airline with adverse weather conditions around and have probably paid €29.99 for their tickets which is why they're on one of the last flights out of STN.What do they expect ?
If they want to be cossetted and given free stuff when crap happens pay full fare.
Sure you get what you pay for, but being treated like a human being and with dignity shouldn't depend on the price of your ticket (not mentioning that probably 10% paid 29 and the other ones much much more). Getting a cup of water or some aircon on board after many hours is not "being cosseted", it's actually a legal obligation/AND SOME FREAKING COMMON SENSE
The Ryanair attitude is totally unacceptable (and it's not limited to Ryanair, but they're an extreme case), no matter how cheap the ticket was. The problem is how they train their staff and pressure them (with menace of firing), so that in the end they lose all common sense out of fear of what their hierarchy will reproach them with. They do it with FAs, gate agents, pilots, and it's endangering people's lives (fuel reserves issue for instance...). It's a scandal, no matter how cheap the ticket, and no matter what advantages they offer (supposedly being more often "on time").