I encountered two incidents in MLLs on back to back days this week:

1. In a MLL, an older couple was complaining to the staffs for pausing to watch a little bit of the Canada Olympic hockey game and sharing a few comments with the patrons. The couple was upset because the staffs were slow cleaning up their dirty wine glasses and plates which they created themselves (side note - who drink wine at 10am?). They actually dragged the MLL door person over and complained for 10 minutes while door person left the door unattended. This happens to be one of the friendliest MLL I visit and the staffs are great there; and I told the staffs so after the couple complained.

2. In a different MLL, a gentleman took the seat directly in front of the TV broadcasting another Canada Olympic hockey game and proceed to YELL into his phone. I now know the industry he is in, his customer's name, the price he intends to bid on producing a product, the sku of the product, the exact margin he has on the bid, the turnaround time for his China plant to change over his molds etc. I fully intend on selling such information to his competitor... (just kidding). I could care less what he said on the phone but he is upsetting dozens of other patrons who were quietly enjoying the game before his arrival. I started to intentionally cheer loudly during (and only during) the gentleman's call, as well as a couple other patrons. He got the hint by his 3rd phone calls and moved to a different area of the MLL. PS: if your margin on your deal was $400,000 and you were recently at a MLL bragging about the deal - that was you on the phone; and me and the gentleman on the other side of you had a good laugh at your expense after you left.

And then there was the gentleman who tried to conclude a real estate deal when he was sitting on the throne within the men's room... but he really wasnt bothering anyone else.

But seriously, why do these individuals think their behavior is acceptable? Perhaps I crossed the line during the second incident but I felt good about it afterwards.