Originally Posted by
hobo916
I was on the phone with them again today. She indicated that they have identified that the issue appeared when trying to load Account Now prepaid cards only. When loading those, the system did not do so properly. They are trying to correct that. Unsure of how it will be corrected though.
The "Safe" is such a joke. I tried to go delete my AccountNow card off the saved cards to see if it would change anything and allow T-Mob to be loaded, only to find out the system can't even handle that request. Yeesh. Half-cooked.