Originally Posted by
hobo916
I loaded 3 reloadit packs to the safe ($500 each), and also added 2 of my prepaid cards to it. When I tried to load either one of them I keep getting a 'Invalid Card Number' error. I even try typing the card and I continue to get the same error. Anyone encountered this? I have already called reloadit and opened a ticket with them, but have not yet heard back from them.
Having the very same issue, and did the same thing. I have both T-Mob and AccountNow cards; I keep getting "invalid card number" no matter how much I try to load onto them. BillPay was SUPPOSED to start working today, so I called them when I saw they bumped it back till March 6th.
Aside: I had the customer service agent repeat to me, loudly and s-l-o-w-l-y, that because my ReloadIt safe showed up as "Enabled", that I needed to go and have it activated so it would be "Abled". Then I pointed out the opposite of Enabled is "Disabled", and she laughed out loud for 10 seconds, said "this system is so stupid!", and finally proceeded to open a ticket.
