Why do people:
- put bags in sideways when they will fit the other way and take-up 1/2 the space?
- spread out roll-aboard, small bag, lunch bag, jacket, scarf in the overhead such that they take the space of 3 roll-aboards?
- expect Row 32 to be at the front of the plane (as they search aimlessly for their row #)?
- think that seats A through K are assigned randomly across each row?
- not get their STUFF organized BEFORE they get on the plane, instead of spending 10 minutes re-arranging their belongings during boarding?
- rush the gate when only pre-boarding has been called (can't read boarding pass, can't read the priority/regular gate queue signs, have never been on a plane before???)

Why does the safety video state that "SMALL" items are to go in the overhead and "LARGER" items under the seat in front of you?


These are all unanswerable mysteries.