Originally Posted by
Sez_Who
While I agree, think about it… DL didn’t offer anything special to you but you keep flying them. If this recognition or bonus or whatever was so important, you would have left long ago and so would others. DL doesn’t offer anything ‘special’ because they know they don’t have to.
IMO, this mgmt is all about what did you do for us TODAY. Only token (maybe insulting) bonus pts for past performance.
I hear what you're saying. It's too late for me now

In the past Delta was pretty much the only option that fit most of my travel patterns. Were I starting my flying today, there is no way I would lock into Delta alone (and maybe not at all). Now if Delta were to offer a Million Miler program that offered superior perks ve the other legacies, that would make the decision to fly Delta a no brainer. It just seems these days more flyers are considering playing the field. So offering something to a flyer that truly doesn't cost the airline much and provides revenue from the flyer for 8+ years, seems like a win to me. But obviously not to Delta