Originally Posted by Chevelter

I enjoy reading flyertalk regularly (daily) for the tips I learn, the heads up we often get about what's coming down the line (i.e. enforcement of carry on rules) and, yes, even the complaints. It's good to get a sense of what is bothering people. But flyertalk seems like an alternate universe to me because when I fly UA I rarely have any complaints at all. Sure, I get the occasional broken F seat or boarding problem, but nothing that would cause me to vent such vitriol as some of the people here do. I admit that UA isn't what it used to be, but what is? I don't like all the RJs, that's for sure. But overall I'm still quite happy and am treated very well. My actual flying experience doesn't match up with a lot of what is said here, and I find that interesting.