Originally Posted by
CO_Nonrev_elite
I agree, and my experiences for the most part have been good, but when you open your eyes (general comment, not your eyes), you see that the competition is offering a significantly better experience in more or less all areas. It's frustrating to see the airlines that you invested your money in make what just seem to be the most utterly ridiculous anti-customer choices
I admit this is possible, since I virtually never fly any other airline it would be hard for me to know if what I'm getting with UA is inferior to what others offer.