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Old Feb 18, 2014, 12:47 pm
  #26  
MSPeconomist
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Originally Posted by MikeFromTokyo
At large domestic properties, more clear signage marking elite check-in would work well. I do not feel that Park Hyatt or high-end international GH or HR properties should have elite check-in lines, because at that level every guest should be checked in promptly and given a high level of service. Furthermore, Diamonds can simply proceed to the club lounge for check-in at properties so equipped.

The downside of having a clearly marked elite check-in area is that it would make guests without status feel like second class guests. This is not suitable for hotels marketing themselves as high-end, where every guest is paying a high rate to stay (and indeed non-elites can often be the best customers).
Park Hyatts don't have lounges. Many hotels with lounges require key cards for elevator access to those floors. Finally, if one is traveling with a lot of luggage, it can be awkward to bring it into the club lounge (this sometimes requires juggling another set of doors), there's no good place to put it in the lounge during check in, and going to the lounge can mean a big detour on the way to one's room.
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