Originally Posted by
crestfallen
Hello there
I renewed my subcription to diamond for 6 months cause i was really satisfied with the software but i have been experiencing a small problem.As soon as i ask for awards/upgrades
for the trip from ATH-LHR in 27th of March and return LHR-ATH 6th of April,using the Awards/BA-oneworld mode,i get the same message---> no award availability/route too complex....which one of two is correct?the lack of available seats for upgrade from Eco to CE or the route is too complex and software cannot sort out any available upgrades?At the same trip of mine, at the same date 27th of March ,it does show award seats from LHR-LIN in Milan and return on 30th of March back to LHR...that is the first time i notice a message like that.Could you please help me?Thank you in advance!!
In my experience and looking at the route you're trying it simply means there's no availability. If you try the JL-OneWorld method it will show you instead the actual number of seats available which will be 0 if there's none. You have to have a JL account to do this but it's free to set up.
Here's the result for ATH-LHR on 27th March with the JL method:
[KVS Availability Tool 7.3.2/Diamond - Awards/JL-OneWorld/UK]
Code:
ATH Athens Eleftherios Venizelos GR [LGAV]
LHR London Heathrow UK [EGLL]
THU 27 Mar 2014
Carrier Flight From Depart To Arrive A/C St Availability
--------- ------ ---- -------- ---- -------- --- -- ------------
BA 631 ATH 09:10 LHR 11:15 767 0 CS0 YS0
BA 633 ATH 19:00 LHR 20:50 767 0 CS0 YS0
I find this more useful than the BA method.