FlyerTalk Forums - View Single Post - Havana, Cuba: best hotel?
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Old Feb 17, 2014 | 9:58 am
  #19  
ajamieson
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Agreed. The other benefit of the all-inclusive property is that it eliminates the need for transactions.

Each transaction at the Habana Libre took at least 45 minutes and seemed destined to end in frustration. For example, the room safe key did not work, so I returned to the front desk where they told me I would need to bay $2 in cash in order to get the key validated. (Genuine fee or a scam? I have no idea.) Inevitably, the key still did not work. When I returned to the front desk a second time, the same worker insisted we had never met and I would need to pay another $2. On the second day, the key stopped working again. "Ah, the charge is per day. You need to pay another $2". Repeat this for every interaction with every hotel employee, every day and it becomes very time-consuming and tiresome.
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