Originally Posted by
ricktoronto
My TA has enough business from CX that the credit card processor nets out the amount owed with the few refunds for the few people who pay for refundable fares. It works great and the fee makes this even more worth it.
No waiting for the cash when you can just not send them the cash.
My work travel agent is Swire Travel (ie affiliated with CX) and they still give us the caveat of having to wait a few months for a refund. I guess they are just assisting CX in their money market activities ...