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Old Feb 16, 2014 | 1:44 pm
  #588  
jamesteroh
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Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
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Originally Posted by DeirdreTours
No diamond desk, although there was section for hhonors. The line was just as astounding this morning. I snapped a cell phone picture both yesterday a today of the line stretching back to the registration desk.
Up until a few years ago they had a dedicated desk for diamonds and exec room members. It's absurd to even have just an HH line seeing all you have to do is go online and sign up for a membership. I was told by two different people at the PH that a dedicated diamond check in desk was returning by January 31.
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