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Old Feb 14, 2014 | 11:16 am
  #237  
zznoname
All eyes on you!
15 Years on Site
 
Join Date: Jun 2008
Location: ORD
Programs: AA Lifetime Gold, Hotel Programs
Posts: 1,931
Originally Posted by GatorBlues
I immediately call Incomm and tell them to try to freeze the card before someone steals the money.
All VR CS/agents I talked with yesterday (and there were a lot) told me repeatedly no blocking, no freezing, no nothing.

CS and some agent would not work with me, citing rules, rules, rules.

I prepared/emailed, 18 photos, receipt and known facts. One day later VR has not acknowledged receiving the information.
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