Originally Posted by
Deltahater
If possible, get something in writing. Not sure if you can tape conversations in AUH and use them in court in the USA, but food for thought.
If you have not already, file a DOT complaint ASAP. Your arguments are valid and logical and EY is apparently hoping they can exhaust people and get away with changing fare rules.
Thanks for the post
I was planning on using the email which I received from Etihad that explicitly stated that no changes are involved unless difference in fare is paid. In fact, the call center agent also mentioned that I should have received communication that no changes are allowed, so it has to be recorded in the PNR somewhere.
I will file a DOT complaint as soon as I arrive in the US, assuming the CDG-DFW flight doesn't screw up. Not sure if AA can check me in if my flight coupon is marked "NOGO".