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Thread: AA EXP with US flight cancellation - can EXP line help?
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Old Feb 13, 2014 | 8:46 pm
  #10  
LSUTigerWes
 
Join Date: Dec 2013
Location: Dallas, TX
Programs: US Airways Chairman's Preferred, SPG Platinum, AMEX Platinum Card, Global Entry
Posts: 177
Originally Posted by IAHtraveler
For my flights that got canned this week, that button was always missing. It only showed that my flight was cancelled and I needed to call to reschedule.
I believe the change my trip link does not display once online check-in has been completed.

I am surprised (and disappointed) that US Airways does not automatically rebook elites or proactively call them. Why should I have to call them just to get on the next available flight?

I called the CP Desk several times today and call volume was so high the call was disconnected or the system told me to call back.
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