no problem OP, the other week I was in OGG (Maui) and it was raining everyday all day. @ T-24 I called up to see if I could get out that night I was booked OGG-HNL ( HA UA award tkt) then HNL-SFO-JFK, the csr said that HNL-SFO doesnt have any F left but OGG-SFO does and comfirmed me on it., ( was using an RPU).

Then she CXed my HA tkt and that saved me $5k & $2.50, and I earned only 30 miles less then HNL-SFO