Dr. HFH

I have found from experience that, assuming that you have your cell phone with you, you will get much more responsive service from the hotel if you call 911 when you're stuck in the elevator. A fire truck, ambulance and police rushing up to the front door with sirens and flashing lights is a guaranteed way for you to get the attention of hotel management very quickly.

Same thing happened at my condo when I smelled gas once. Called the gas company; they said that they'd be there within a couple of hours. Called the fire department. They came right over with sniffing equipment which confirmed the gas smell. Then they called the gas company. Took the gas company exactly 7 minutes to arrive after the call from the fire department.