FlyerTalk Forums - View Single Post - Stuck in the hotel elevator
Thread: Stuck in the hotel elevator
View Single Post
Old Feb 12, 2014 | 11:32 pm
  #2  
clublounger
 
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
Yes you should contact the hotel.

Once.

If they don't come through with what they promised, then send all the details to SPG to follow up. This will cost the hotel and by then they will have deserved the charges.
clublounger is offline